Privacy Policy

Last updated May 29th, 2025

This Privacy Policy describes how Sex Therapist Jess, a DBA of InnerStrength Therapy Services LLC (“we” or “us”), collects, uses, and shares your personal information when you use our website www.InnerStrengthTherapy.org (the “Site”). 

TOPICS:

·      Personal information we collect
·      How we use your personal information
·      How we share your personal information
·      How we store your data
·      Email marketing
·      Behavioral advertising
·      Your data protection rights
· Third-party websites
·      Changes
·      Contact Us

 

 

PERSONAL INFORMATION WE COLLECT 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
·      “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org. 
·      “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
·      “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

 We use Device Information for:
·      Functionality: To recognize you on our website and recognize your previously selected preferences, including your preferred language and your location.
·      Advertising: To collect information about your visit, the content you viewed, the links you followed, and information about your web browser, device, and IP address. We sometimes share limited aspects of this data with third parties for advertising purposes.

You can set your browser not to accept cookies, and the website above tells you how to remove cookies from your browser. Some of our website features may not function if you disable cookies. Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

We also collect data you provide to us directly. We refer to the data you provide as “Provided Information.” We collect and process the data you provide when you:

·      Register online or place an order for any of our products or services
·      Voluntarily complete a customer survey or provide feedback on any of our message boards or via email

The Provided Information we collect may include:

·      Personal identification information (name, email address, phone number, etc.)
·      Billing information (billing address, shipping address, payment information, including credit card numbers, etc.)
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Provided Information. 


HOW WE USE YOUR PERSONAL INFORMATION

We use the Provided Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, delivering products, and providing you with invoices and/or order confirmations). Additionally, we use the Provided Information to: 

·      Communicate with you; 
·      Screen our orders for potential risk or fraud; and 
·      When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

HOW WE SHARE YOUR PERSONAL INFORMATION 

We share your Personal Information with third parties to help us use your Personal Information, as described above. [If applicable: For example, we use Google Analytics to help us understand how our visitors use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

The types of third parties with whom we might share elements of your Personal Information include:

·      Payment processors engaged by us to securely store and handle payment information, such as credit or debit card information
·      Providers of email management and distribution tools
·      Providers of security and fraud prevention tools and services,
·      Providers of data aggregation and analytics software services that allow us to effectively monitor and optimize our site

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. 

 

HOW WE STORE YOUR DATA

We securely store your data.

We use commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of information stored on our servers. Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure, so you submit your information at your own risk.

We will maintain your Personal Information for our records unless and until you ask us to delete this information. 

EMAIL MARKETING

If you make a purchase on this Site and/or opt-in to receive emails, you agree to receive email communications from this site, including but not limited to newsletters, site updates, promotions, and other announcements and correspondence.  We are not responsible for the receipt of any such emails. You are responsible for ensuring that our email addresses are not blocked or forwarded to your spam folder.

You have the right at any time to stop us from contacting you for marketing purposes. If you opt to unsubscribe from receiving emails, you understand that you may no longer receive information or updates from this Site, including promotions.


BEHAVIORAL ADVERTISING 

 As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below: 

·      Facebook: https://www.facebook.com/settings/?tab=ads 
·      Google: https://www.google.com/settings/ads/anonymous 
·      Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/. 

YOUR DATA PROTECTION RIGHTS 

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Under certain conditions, you may also have the right to restrict or object to our processing of your data, and to request that we transfer your Personal Information to another organization. If you would like to exercise any of these rights, please contact us through the contact information below. 

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States. 

THIRD-PARTY WEBSITES

Our privacy policy applies only to our website. We are not responsible for the data collection, privacy practices, or policies of any third-party site to which we may provide a link or that may link to our site. We encourage you to read the privacy statement and terms of use of other sites.


NOTICE OF PRIVACY PRACTICES

This Notice describes how health information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.

Sex Therapist Jess (a DBA for InnerStrength Therapy Services LLC) ("we," "us," or "our") is committed to protecting your privacy. This Notice explains how we use, disclose, and safeguard your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Minnesota law.

OUR RESPONSIBILITIES

We are required by law to:

  • Maintain the privacy and security of your PHI

  • Provide you with this Notice of our legal duties and privacy practices

  • Follow the terms of this Notice

  • Notify you if a breach occurs that may compromise your PHI

HOW WE MAY USE AND SHARE YOUR INFORMATION

We typically use or share your health information in the following ways:

FOR TREATMENT

We can use your health information to provide, coordinate, or manage your care. For example, we may consult with another provider (with your permission) to support your treatment goals.

FOR PAYMENT

We may use and disclose your information to bill and receive payment from you, insurance companies, or other payers. This may include sharing diagnosis codes, session dates, and basic information required for reimbursement.

FOR HEALTH CARE OPERATIONS

We may use your information to improve services, conduct quality assessments, or train clinicians and staff.

OTHER PERMITTED OR REQUIRED USES AND DISCLOSURES

We may also use or share your information in these ways:

  • When required by law (e.g., court orders, reporting abuse/neglect, or danger to self/others)

  • For public health and safety (e.g., reporting certain diseases or injuries)

  • With business associates (e.g., billing services or electronic health record providers), under contracts that safeguard your information

  • To avert a serious threat to health or safety

We will only share your information when legally permitted and will always use the minimum necessary amount of information.


USES AND DISCLOSURES THAT REQUIRE YOUR AUTHORIZATION

We will not use or disclose your PHI for the following purposes unless you give us written permission:

  • Marketing or selling your information

  • Sharing psychotherapy notes (outside treatment/payment/operations)

  • Disclosures not covered by this Notice

You may revoke your authorization at any time in writing.


RIGHTS REGARDING YOUR HEALTH INFORMATION

You have the right to:

  • Access your records – You may request to see or get a copy of your PHI. We may charge a reasonable fee for copies.

  • Request corrections – If you believe your records are incorrect or incomplete, you can request a correction.

  • Request confidential communications – You can ask us to contact you at a specific address or phone number.

  • Limit what we use or share – You can ask us not to use or share certain health information. While we are not required to agree, we will honor reasonable requests whenever possible.

  • Get a list of disclosures – You can ask for a record of disclosures made in the past six years, except for treatment, payment, and operations.

  • File a complaint – If you feel your rights have been violated, you can file a complaint without fear of retaliation.

TO EXERCISE YOUR RIGHTS OR FILE A COMPLAINT

Please contact us in writing at:
InnerStrength Therapy Services LLC
4900 Hwy. 169 N., Suite 315
New Hope, MN 55428
Email: info@innerstrengththerapy.org
Phone: (612) 552-5800

You may also file a complaint with the U.S. Department of Health & Human Services Office for Civil Rights at:
https://www.hhs.gov/ocr/privacy/hipaa/complaints/


COMPLAINTS

Please contact us if you have any complaints about how we use your Personal Information so we can resolve the issue whenever possible. Residents of the European Union also have the right to lodge a complaint with your local data protection regulator, such as the Information Commissioner’s Office in the UK.

CHANGES TO THIS NOTICE

We may update this Notice at any time. The current version will always be available on our website at www.SexTherapistJess.com or in your client portal.

CONTACT US 

For more information about our privacy practices, if you have questions, or if you would like to exercise your data protection rights, please do not hesitate to contact us.

Email us: info@innerstrengththerapy.org
Call us: (612) 552-5800
Write to us: 4900 Hwy. 169 N., Suite 315, New Hope, MN 55428